Ashley Rowan
Ashley Rowan
October 7th, 2023

NumLookup can be a helpful tool in preventing e-commerce fraud. Here's how you can use it:

  1. Obtain the phone number: If you have received an order and are suspicious about it, start by obtaining the phone number associated with the order.
  2. Choose a service: There are various tools available, such as NumLookup. Choose a reputable service and ensure that it provides accurate information.
  3. Enter the phone number: Enter the phone number into the search box on NumLookup's homepage. The service will then generate a report containing information such as the name of the owner, their address, and other relevant details.
  4. Verify the information: Check the information provided by us against the information provided by the customer during the checkout process. If the information doesn't match, it could be a red flag for potential fraud.
  5. Take action: If you suspect that the order is fraudulent, you can cancel the order, or contact the customer for further verification. It's always better to err on the side of caution and prevent potential fraud before it happens.

What if the owner's name cannot be found via NumLookup?

If the owner's name is not available, NumLookup can give you additional context on "Phone Type" that can be used to prevent e-commerce fraud. The e-commerce order is most likely to be legitimate order if the Phone Type is Mobile and the phone is operated by a known carrier, such as AT&T. On the contrary, if the phone type is VOIP and the phone company is an internet-based service provider such as TextMe or Google Voice, then that is a clear red flag and most likely needs further investigation.

You can also try our people search feature to search personal information using just a full name

Some additional methods to prevent e-commerce fraud

Remember that NumLookup is not foolproof, and there are ways for fraudsters to circumvent it. Therefore, it's always a good idea to implement other fraud prevention measures such as:

  1. Use Address Verification Service (AVS): AVS is a service that verifies the billing address entered by the customer during checkout against the address on file with the credit card issuer. If the addresses don't match, it could indicate potential fraud.
  2. Implement Card Verification Value (CVV): CVV is a three-digit number on the back of the credit card, and it provides an extra layer of security by verifying that the person making the purchase has the physical card in their possession.
  3. Use Two-Factor Authentication (2FA): 2FA is a security measure that requires customers to provide two forms of identification to log in to their account, such as a password and a one-time code sent to their phone or email. This can prevent unauthorized access to accounts and reduce the risk of fraud.
  4. Monitor for Suspicious Activity: Keep an eye out for suspicious activity, such as multiple orders placed from the same IP address, orders with different billing and shipping addresses, or unusually large orders.
  5. Use Fraud Detection Software: Fraud detection software uses machine learning algorithms to analyze patterns and identify potentially fraudulent transactions. This can help prevent fraud before it happens.
  6. Verify High-Risk Transactions: Transactions that are deemed high-risk, such as large orders or orders from high-risk countries, should be verified through additional measures such as phone calls or email verification.